Privacy and Cookie Policy

Last updated: 10 November 2026

1. Who processes your data

The data controller is S.R.L. DEVELOP PLUS (IDNO 1012600036751), which operates City Park Hotel.
Registered address: MD-2001, Chișinău, str. Alessandro Bernardazzi 4, office 1.
Hotel address: MD-2005, Chișinău, str. Eugen Doga 2A.
Email for personal data questions: citypark@citypark.md

We process data in accordance with Law of the Republic of Moldova No. 195/2024 on personal data protection.

2. What we collect and why

Booking request: first and last name, country, city, phone, email, stay dates, number of rooms and guests, comment. Purpose: handling your booking request and contacting you. Legal basis: entering into and performing a contract.

Newsletter (if you tick the box): your email, to send offers. Legal basis: your consent, which you can withdraw at any time.

Transfer request: first and last name, city, country, postal code, phones, email, trip details. Purpose: arranging the transfer. Legal basis: performing a contract.

Careers form: first and last name, email, address, city, phone, desired position, CV. Purpose: reviewing your application. Legal basis: steps taken at your request before an employment contract.

3. How long we keep data

Booking and transfer requests — up to 3 years after the stay, unless the law requires longer (e.g. accounting records). CVs — up to 1 year unless you allow us to keep them longer. Newsletter — until you withdraw consent.

4. Who we share data with

We do not sell your data. It may be accessed by our website hosting provider (HOST.MD, Republic of Moldova), which stores data on our behalf, and by public authorities only where the law requires it.

5. Cookies and third-party services

Strictly necessary (always on): the website session cookie and storing your cookie choice; Google reCAPTCHA, which protects forms from spam.

Optional (loaded only after you click “Accept”): the Facebook “Share” button (Meta Platforms), the TripAdvisor rating widget and the Gismeteo weather widget. These services may set their own cookies and may transfer data outside the Republic of Moldova.

If you click “Decline”, optional services are not loaded. You can change your choice at any time — cookie settings.

6. Your rights

You have the right to access your data, have it corrected or deleted, restrict processing, data portability, object to processing and withdraw consent. Write to citypark@citypark.md — we reply within 30 days.

If you believe your rights have been violated, you can file a complaint with the National Center for Personal Data Protection (datepersonale.md).

7. Security

The website uses an encrypted connection (HTTPS). Only staff who need the data for their work have access to it.

8. Changes

We may update this policy. The current version is always on this page.